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Small Business Operations Basics

Turn recurring work into simple, reliable processes

Version 1.0.0 · about 120 min · 6 lessons

A practical AXIORA Learn course for small-business owners, supervisors and operations coordinators. It teaches six applied skills through examples, practice, knowledge checks, module assessments and a final assessment.

This course is not open for enrollment.

Map the Work beginner

Apply the methods in map the work to realistic work.

  1. Map the Work
    1. Define the start and finish of a process 18 min · required
    2. Assign ownership and handoffs 18 min · required
    3. Assessment: Map the Work assessment

Standardise Routine Work intermediate

Apply the methods in standardise routine work to realistic work.

  1. Standardise Routine Work
    1. Build a usable checklist 18 min · required
    2. Create records that support action 18 min · required
    3. Assessment: Standardise Routine Work assessment

Handle and Improve intermediate

Apply the methods in handle and improve to realistic work.

  1. Handle and Improve
    1. Define exception paths 18 min · required
    2. Improve one bottleneck at a time 18 min · required
    3. Assessment: Handle and Improve assessment

Final assessment

Final assessment

AXIORA Learn is a product of AXIORA GLOBAL SYSTEMS PRIVATE LIMITED.